Travel, Tourism Insurance - Stones Solicitors

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Travel, Tourism and Insurance

The Travel and Insurance Team is a well established team of lawyers lead by Bronwen Courtenay-Stamp who has been with Stones for over twenty years. The Team is used to advising on travel accidents and travel liability matters throughout the world acting for a significant number of Insurers based both in the United Kingdom and throughout the world.

The Travel and Insurance Team is well placed to give responsive and commercially practical advice to bring a cost effective resolution to claims and disputes.

The Team provides a 24/7 service to clients requiring instant action regardless of location or time zone.  For matters involving international law and procedures we are well equipped to provide the answers and have an extensive network of agents upon whom we can call.

The Team has a strong reputation in dealing with all aspects of travel insurance and legal claims including advising with regard to legal expense cover, public liability matters and disputes in connection with insurance contracts.  Work is also carried out in relation to recoveries for insurers, on issues of potential fraud and in arranging independent medical examinations.

In the relation to snowboarding and skiing accidents Stones has an international reputation and our work in this field has placed the firm amongst the foremost in the country. We had direct input into the drafting of the ski and snowboarding codes operated by the Fédération Internationale du Ski (the FIS Code of Conduct) and we were also instrumental in the inclusion of the arbitration rules and FIS competition licences referring disputes to the International Court for Arbitration and Sport in Lausanne, Switzerland.

Our strong Team of lawyers is headed by Bronwen Courtenay-Stamp who has been recognised by the foremost legal publications as a leader in her field for many years. The Chambers UK 2008 Guide refers to Bronwen as having:-

“a proven track record for skiing litigation” and “delights clients with her ultra responsive attitude and great insight”.

The extremely efficient service is backed up by a 24 hour helpline for insurers in cases where immediate advice is essential. Clients extol the lawyers for always

“warning us about potential pitfalls and staying one step ahead of the game”.

Accidents Abroad

We are well used to dealing with all types of accidents which occur abroad – the Team handles a wide range from car and motorcycle accidents to claims in respect of illness, accidents in public places, professional negligence claims, accidents to children, accidents involving animals, sports injury claims, skiing and snow boarding accidents, boat and maritime accidents and the like.

We have a specialist Team of dedicated and experienced personal injury lawyers who can assist in evaluating the compensation claim. The Team is dedicated to obtaining the maximum amount of damages efficiently and quickly and is very experienced in dealing with all sizes and types of claims for minor injuries right up to the most serious and complex cases where individuals have suffered catastrophic injuries.

We are well used to advising insurers with regard to the provision of legal expenses and to acting on behalf of clients where legal expense cover has been afforded to them.   The Team is appointed to a number of specialist panels and works with a wide range of insurers.  We are pleased to act in partnership with many leading insurers and claims handlers.

The Team is endorsed by insurers who have described it as “a smart team which knows what it is doing”.

We are used to dealing with many types of claim such as:

• Road traffic accidents
• Slipping and tripping abroad
  
• Maritime and boating accidents
• Ski and snowboarding accidents
• Claims against hotels
• Claims involving animals such as dog bites or horse riding accidents
• Illness abroad such as food poisoning and salmonella
• Claims against tour operators
• Jet skiing accidents
• Accidents in public places
• Professional negligence claims
• Accidents involving children
• Sports injury claims
• Transport claims such as involve buses or trains.

Liability Claims

Legal advice on liability issues is essential as liability includes civil liability, strict liability, vicarious liability and may also include criminal procedures leading to civil liability.

We fight claims made against individuals and insurers brought both in the United Kingdom and abroad in relation to a wide range of matters such as road traffic accidents, maritime incidents, fires, assaults, ski and snowboarding liability. We are well used to dealing with claims both large and small.

Liability cases can be very expensive not only in terms of reserving for the claim itself, but also in relation to ancillary fees involved in relation to matters in foreign jurisdictions. We aim to assist insurers and work with them in reporting, gathering evidence and dealing with the claim itself.

The Team has been described by its clients as being appreciated for both “commerciality and responsiveness”.

Dealing properly with these claims requires prompt action, efficient and thorough investigation and commercial advice. The specialist and experienced Team led by Bronwen Courtenay-Stamp is well placed to provide this to the insurance industry.

The Team is able to provide a round the clock service to clients requiring instant action regardless of location or time zone.  For matters involving international law and procedures we are well equipped to provide the answers and have an extensive network of agents upon whom we can call. 

Subrogation and Recoveries

We are used to advising the insurance industry on recoveries abroad related to the travel and tourism industry.

The Team is well placed to pursuing foreign defendants and hotels for recovery of payments which insurers have made on behalf of their policyholders.

The Team understands the needs of the travel industry to make recoveries where possible and economic to do so and is pleased to work in partnership with many of the leading insurers involved in the travel industry.

Decisive and clear advice is required together with an ability to see and advise fully on the many pitfalls often present in these recovery cases. A commercial attitude is always taken to these claims and we understand the needs of insurers in this regard.

Where we need assistance from agents abroad we have a large network of reliable and carefully approved sub contractors ready and willing to assist, many of whom we have built up relationships with over several years.

Investigations

It is important for insurers to know that investigations whether in respect of potential or suspected fraud or which require additional expertise such as from investigations or the medical profession can be dealt with in a professional manner.

We have acted for many years for a number of prominent insurers on issues of potential fraud, and have dealt with investigation work, arranging independent medical examinations and representing insurers when claims are made against them.

The Firm is endorsed by insurers who have described it as “a smart team which knows what it is doing”. We are appreciated by clients for both “commerciality and responsiveness”.